HG Insurance Agencies Claims

For claims service please determine the insurance company name and your policy number (HG Insurance Agencies is the broker, not the insurance company).

Call our office at 1-250-365-3368 Monday to Friday for claims assistance or follow the company claim information below.

AGILE UNDERWRITING SOLUTIONS
www.agileuw.ca
Phone number: 1-877-343-8224

If after business hours:
24 Hour Claims Service: 1-844-762-2341
claims@agileuw.ca

CNS
www.cns.ca
1–888–267–6766
Claims Point via website
ECHELON INSURANCE
www.echeloninsurance.ca
If a loss occurs it is important to report it to your Broker immediately. (Working Ventures Insurance 1-800-663-4200)
If your Broker is unavailable or it’s after hours please call Emergency claim line 1-888-547-9229 or BC Claims office:
1-800-775-1899 press#2.
FAMILY INSURANCE (part of Definity)You can make a claim by contacting your insurance broker during business hours. For after hours emergencies, please call toll free 1-800-661-4404.
For Emergency Road Service, call 1-866-534-4973.
You can also report your claim online:
Claim Home CoverClaim Auto Cover
FORWARD INSURANCE
www.forwardinsurance.ca
claims@forwardinsurance.ca
During Hours: 1-866-216-5393
After Hours: 1-800-387-5677
INTACT INSURANCE COMPANY
www.insurance.intact.ca
1-866-464-2424
NOVEX INSURANCE COMPANY 
(part of Intact Insurance)1-866-464-2424
Please indicate you have a Novex policy
OPTIMUM WEST
www.optimum-general.com
During Office Hours:
Please contact your Broker, HG Insurance Agencies
at 250-365-3368 to help you through the claim process
Or call Optimum West during their office hours
(Mon-Fri 830am-430pm) 1-800-663-0597
Or email: claims@optimumwest.bc.ca
After Hours: 1-877-806-8023
PREMIER MARINE
www.premiergroup.ca
*Brokers are to report all claims on behalf of the Insured.
Please call HG Insurance Agencies 250-365-3368
claims@premiermarine.com
After Hour Emergency Line:
1-800-235-8784
WAWANESA
www.wawanesa.com/canada
1-844-WAWANESA (929-2637)
WESTERN UNDERWRITING
www.westernunderwriting.com
1-800-665-3351
wynwardclaims@scm.ca